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Resources

Everything you need to go further

Guides, tutorials, API docs, and answers — built to help you get the most out of TrueCerta.

Available now

Documentation & references

Everything below points to a page that exists today — docs, the live verifier, and our security posture.

In the works

Planned

We're writing these guides now. They'll publish to the blog as they land — no dead links until then.

  • Getting started with TrueCerta

    Set up your academy, create courses, and issue your first certificate.

  • Why issue digital credentials?

    The case for moving off PDFs — and what waiting costs you.

  • Building your alumni network

    Turn certified professionals into an enrollment channel.

  • Certificate template design

    Principles for credentials academies are proud to issue.

FAQ

Frequently asked questions

How do I get started with TrueCerta?

Register your academy, add your courses, and start issuing certificates immediately. Our onboarding wizard walks you through each step.

Can professionals have certificates from multiple academies?

Yes. Professionals claim certificates from any academy using TrueCerta and display them all on a single profile page.

How does certificate verification work?

Each certificate has a unique code and QR. Anyone can scan or enter the code to instantly see the certificate details and verify authenticity.

What happens when a certificate expires?

Status automatically updates to expired. Both professional and academy are notified before expiration so re-certification can be arranged.

Can I revoke a certificate after it's been issued?

Yes. Academy admins can revoke certificates at any time. Revocation is reflected immediately on all verification pages.

Can't find what you're looking for? Contact support

Support

Need a hand?

Three honest ways to reach us — no chatbot, no ticket maze.

Email support

Reach the team directly — typically a reply within one business day.

Email us

Send a message

Use the contact form and we'll route it to the right person.

Open contact form

API documentation

Everything developers need to integrate verification and issuance.

Read the docs